Top Tens

What are your key roles and responsibilities as a modern manager? And how do you find the balance between them?

report writing... How to get reports written easily and effectively, so they are right first time...

Simple tips to improve your writing skills, avoid common mistakes and communicate more effectively.

How to use language powerfully, including the use of exaggeration, alliteration, metaphor, contrast and appropriate humour...

The language we use with others and ourselves is crucial; these 10 tips offer ways of using language in a simple but positive way

receiving feedback... The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…

giving feedback... How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.

challenging conversations... 3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards

How to encourage high performance and reward it - and also how to prevent it becoming a liability rather than an asset...

managing poor performance checklist... Your managing poor performance checklist: 4 key factors that are responsible for most poor performance, and how to prevent them and set up for success using the PIMST model.

How to check that performance is truely poor, then identify the causes and address them, avoiding common pitfalls.

Why oh why do so many meetings tie up so many people for so long for so little effect? This podcast provides some answers, and what you can do about it…