Being assertive and influential are really two sides of the same coin: having a powerful voice - but in different settings...
Assertiveness enables the individual to have a powerful voice - one that is heard - when under pressure; having influence also means having a powerful voice in a more receptive setting. These training courses will provide ways to have such a voice under these separate conditions...
Assertiveness and influencing are in some ways the opposite sides of the same coin: having a powerful voice. Being assertive allows the individual to be heard despite any pressure being applied; influencing operates best when there is no pressure to resist, and instead the individual can concentrate on being heard in a more positive setting.
Why is being assertive important - and how well does it sit with an individual's values and beliefs?
4 techniques to help you or your staff be appropriately assertive, in a way they feel comfortable with, in a variety of difficult situations...
Many people struggle to be assertive - even if they know the assertive techniques - for three main reasons: lack of confidence; lack of self-belief; and fear. These training courses will look at each in turn, and how to turn each of them around.
You can’t avoid making an impression… so what will yours be?... Simple, effective ways to make the impression you want.
3 foundations to establishing and maintaining powerful, positive relationship bonds with others.
Getting the 3Ms right is the key to being persuasive... presenting the message effectively, choosing the right medium, and... what makes me personally effective?
If you are based in the UK, then the currency you will use everyday is pounds sterling; if you went to France, you'd almost certainly take Euros. As it is for countries, so it is for individuals - we each have our own way of operating - our preferred currencies. And if you can spot and match someone's preferred currencies, you are likely to have stronger and more successful rapport.
Our assertiveness and influencing courses are ideal for anyone wanting to improve their skills in these two areas. In particular they are helpful for anyone who wants to:
Be able to be heard, and listened to, when under pressure.
Know and be comfortable using assertive techniques to empower and support their voice.
Make and sustain a positive first impression.
Know and use a range of techniques to create rapport and be positively influential.Book a video call now and we can have a vitual coffee and chat about what you're looking for.
schedule a chatThe shortest of the three Assertiveness and Influencing training courses will provide a whistle-stop tour of key principles and practice. The half day course takes each of these techniques further, ensuring participants know and understand their use and why they are effective. On the full day course, participants practice assertive and influence techniques through a variety of scenarios, ranging from challenging to accommodating settings.
We always provide a variety of learning approaches in each of our workshops.
Each workshop typically includes learning input from the trainer, supported by a range of mixed media, interactive elements, discussion and group work. Most workshops also include case work and practical skill-development activities to apply the learning, with more time dedicated to this in the longer courses.
In addition to providing a copy of any slide deck, we always provide a ‘want more’ section, of curated resources including book summaries, podcasts, downloads and articles.
My attention can easily wander, but this was never the case here, largely due to the variety of learning approaches used. Never a dull moment!
Fast paced, dynamic, micro learning... the perfect targeted training solution for busy teams.
Our most popular option - with good reason - plenty of time to really get to grips with the content, and how to apply it.
Either a deep dive into a single topic, or a great value option for running multiple half day or bitesize workshops.
Workshops are limited to 30 participants, with a 25% additional charge for groups of more than 15 participants.
Because they are both associated with having a powerful voice: being assertive enables someone to have that voice when under pressure or challenging circumstances; being influential also means having a powerful voice, but in settings where there is less pressure from others, and the audience is likely to be more open and receptive...
Although there are separate techniques for each, any situation may require shift between them. For example, if someone successfully is listened to by using assertive techniques, then it may be sensible for that individual to shift to other techniques that are based on influence, rather than assertiveness.
A really good question, and the answer is yes. These three courses provide a toolbox of assertive and influencing techniques, and it is up to each individual to choose the ones that seem as though they will work best.
The answer really depends on your primary need: if it is simply to get an overview of the assertive and influencing techniques, the short, 90-minute course may be all you need. If you want to explore and evaluate each technique in more detail, then the half day course will allow that. And the full day course covers all of this, and then devotes the afternoon to practicing the techniques in a range of scenarios, to provide embedded expertise and increased self-confidence.
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