Effective Storytelling

How three physical props, acting as metaphors, can significantly encourage and support individual development and change, and at the same time challenge and test commitment, honesty, teamwork and leadership Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/...

A problem that initially the supervisor thought had to be solved internally was easily fixed when she skilfully involved the customers, and which also resulted in a longer-term benefit! Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/hold-that-call/ Looki...

If a technical expert is promoted into management, which one dominates – and how will it affect their own performance, and that of others? Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/hotel-video/ Looking for more stories? Search by topic here: https...

The prioritisation jar is a brilliant metaphor for showing why and how ordering or scheduling priorities can make a huge impact on your personal effectiveness Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/the-prioritisation-pack/ Looking for more storie...

Why learning strategies matter, and may be more important than either motivation or discipline in creating personal – and immediate – success and effective and sustainable organisational change Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/multi...

An example of how what’s wrong is easy to put right, if only there’s appropriate feedback. If someone doesn’t know, how can they be expected to improve? Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/a-small-problem-of-size/ Looking for more storie...

Fine examples of how excellent customer care can result when front line staff are trusted with a budget and how to spend it Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/38-spend-money-keep-the-change/ Looking for more stories? Search by topic here: htt...

One of my most embarrassing moments, professionally, and how through the empathy and support of those I let down, I learned some massive lessons… Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/51_searching-for-a-van/ Looking for more stories? Search by...

An excellent and powerful example of reversal, how changing the relationship between guides and customers generates a unique, memorable and superb customer experience. Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/47_hearst-castle/ Looking for more stor...