Video:
Saying ‘No’
A short video offering a simple technique for saying no in a positive and helpful fashion...
Challenging Conversations
Book Review:
The Power of Difference
by Simon Fanshawe
Intelligent, compassionate and insightful, an outstanding book on the subject; well researched, with scores of helpful and positive suggestions
Top Ten Tips on...
Challenging Conversations
challenging conversations... 3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards
Giving & Receiving Blind Spot Feedback
'Courageous Love'
A perfect example of blind spot feedback, and the difference it can make – where the feedback is given and received as a gift, rather than a criticism
Video:
Provocation Response
& Ownership
Whatever the provocation, you own your response. So the difference is mainly in your response, which you can do something about....
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