Clean Language
clean language... For anyone who wishes to be as skilled as possible in personal or team communication, and who wants to learn this new, powerful technique.
Feedback (giving & Receiving)
Top Ten Tips on...
Coaching Skills
Coaching is a key skill set for most managers; here are 10 suggestions to help you coach effectively
Video:
CC: 3 Key Factors
Most conversations become challenging due to three key factors. This video offers explanations of what they are, and how to manage them effectively
Top Ten Tips on...
Giving Feedback
giving feedback... How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.
Giving & Receiving Blind Spot Feedback
'Courageous Love'
A perfect example of blind spot feedback, and the difference it can make – where the feedback is given and received as a gift, rather than a criticism
Top Ten Tips on...
Challenging Conversations
challenging conversations... 3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards
Top Ten Tips on...
Receiving Feedback
receiving feedback... The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…
Feedback, Performance & Workplace Relationships
'A Small Problem of Size'
An example of how what’s wrong is easy to put right, if only there’s
appropriate feedback. If someone doesn’t know, how can they be expected to improve?
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