Assertiveness & Influencing
assertiveness and influencing training... For anyone wanting to be improve their assertiveness and influencing skills, and feel more confident and able to apply them in a professional setting.
90 minute, half & full day workshops
Assertiveness Courses
Saying no, holding your ground, being firm but fair - these and more will be covered in these training courses.
How do we respond when put under pressure? How do we want to respond? It's not about being assertive for life - but about knowing how to be assertive when the need arises.
Assertiveness Workshop Content
What does being assertive mean?
Typically being assertive is compared with being aggressive, or being passive. We will look at what each of these mean, the triggers and behaviours associated with them, and the consequences for those involved.
Principles of assertiveness
What are the key principles that underpin and support assertiveness behaviour and techniques? These provide the context that legitimises assertive behaviour, and also provides the rationale for how, why and when to be assertive.
Owning your response
You cannot control how other people behave; you might be able to influence it, but you can't guarantee to control it. But you can choose your own behaviour in any circumstance; it's often not easy, especially when under pressure, but it can be done.
Boundary Setting
Where are the boundaries in your life - at home or at work? Do you actively set and maintain them? Do some exist that you've never even considered?
Beliefs
Whatever you believe you give yourself permission to achieve...so a large part of being assertive is having the belief that you CAN be assertive. Conversely, if you were to believe you could not behave assertively - then almost certainly you won't. So we'll take a look at any unhelpful beliefs we have in this area, and how to replace or change them into something more positive.
How to be assertive
4 techniques to help you or your staff be appropriately assertive, in a way they feel comfortable with, in a variety of difficult situations...
Consequence assertion
A useful tool to help anyone stand their ground when under belligerent or browbeating pressure... Hopefully you won't need it, but if you do...
Who is assertiveness training for?
Our Assertiveness training courses are ideal for anyone who wants to know how to be effectively, comfortably and confidently assertive when they want to be. In particular, the courses will be helpful for anyone who wants to:
Say no in a calm, confident and effective manner
Hold their ground when put under pressure to change their view, behaviour or decision
Let things go that are unimportant in the big scheme of things, but in the moment, tend to aggravate you
Not allow yourself to be wound up by someone else's behaviour or commentsPrefer to talk to a us?
Book a video call now and we can have a vitual coffee and chat about what you're looking for.
schedule a chatAssertiveness Workshop Activities
The shortest (90 minute) course will cover the basic definitions, and the causes and consequences of each of the three behaviours people have when under pressure, and why the ability to be assertive is important. The half-day course will offer a range of assertive techniques, and the full day course will provide the opportunity to further test and develop those techniques through a range of work-related scenarios.
Never 'death by powerpoint'
We always provide a variety of learning approaches in each of our workshops.
Each workshop typically includes learning input from the trainer, supported by a range of mixed media, interactive elements, discussion and group work. Most workshops also include case work and practical skill-development activities to apply the learning, with more time dedicated to this in the longer courses.
'Want more?' resource pack
In addition to providing a copy of any slide deck, we always provide a ‘want more’ section, of curated resources including book summaries, podcasts, downloads and articles.
reflection & consolidation
core learning input
group activities
casework
open discussion
paired activities
your ideas & suggestions
solo activities
tools & templates
My attention can easily wander, but this was never the case here, largely due to the variety of learning approaches used. Never a dull moment!
Workshop Options & Prices
Bitesize
1.5 hours£475
get startedFast paced, dynamic, micro learning... the perfect targeted training solution for busy teams.
Half Day
3 hours£850
get startedOur most popular option - with good reason - plenty of time to really get to grips with the content, and how to apply it.
Full Day
6 hours£1250
get startedEither a deep dive into a single topic, or a great value option for running multiple half day or bitesize workshops.
Workshops are limited to 30 participants, with a 25% additional charge for groups of more than 15 participants.
What are the benefits of assertiveness training?
Greater awareness of why people behave as they do when under pressure, including themselves
Use a number of assertiveness techniques
Greater confidence when facing a difficult situation
Feeling happier with better outcomes
Assertiveness Courses Frequently Asked Quesitons
Why is being assertive so difficult for some people?
Often it is either a lack of confidence, or a self limiting belief - but it can also be due to lack of skill or technique - all of these will be covered in these training courses.
Why when I try to be assertiveness, does it feel like I'm being aggressive?
Typically someone who is more naturally passive, tends to see assertiveness as 'being aggressive'. Someone who tends to be more aggressive tends to see assertiveness as 'being passive'. So people will have different 'views' about assertiveness depending on their starting position.
What if assertiveness just doesn't work?
There is a technique called 'Consequence Assertion' designed to deal with this, and is covered in depth in these training courses.
Which of these three courses would it be best to attend?
The shortest course outlines three main types of behaviour under pressure, the cause and consequences of these behaviour types, and the key principles of being assertive. The half-day programme then looks in detail at a range of assertive techniques, how to use them, and why they are effective. On the full day programme, the afternoon is given over to repeat testing and devloping the various techniques through a range of work-related scenarios.
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