90 minute, half & full day workshops

Negotiation Skills
Training Courses

What does it take to be a successful negotiator? Our negotiation skills training for employees can help...

Settling contract arrangements; resolving disputes; agreeing employment terms - all benefit from skilled negotiation - yet many responsible for achieving successful outcomes have no grounding in negotiation skills or techniques - which among other things, may leave them disadvantaged when those they are dealing with can negotiate...

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Negotiation Skills Course Content

What is 'negotiation'?

The definition of negotiation and its key features.

What skills does a negotiator need?

Being a successful negotiator requires a certain set of skills which are not immediately apparent, and perhaps not that common. Find out what they are, and how to develop them.

The wrong - and the right - way to negotiate...

A questionnaire to identify your negotiation style, if you have one… Plus a chance to examine why you have it, and whether it’s as effective as it could be.

Planning for success: the negotiation matrix

A useful tool to help you plan your negotiation strategy. How to construct the matrix, and then use it to guide your negotiation approach...

Negotiation tactics - and how to counter them

12 key tactics often used in negotiation... how to use them if they seem helpful to you, and how to counter them if you are on the receiving end.

Who is negotiation training for?

Our negotiation skills training courses are ideal for anyone who might need to negotiate, and would like to learn how to do it effectively. In particular, they are helpful for anyone who wants to:

 - learning outcome Know what constitutes a negotiation.
 - learning outcome Know and develop key negotiation skills.
 - learning outcome Prepare effectively for a negotiation.
 - learning outcome Use and counter the main negotiation tactics.

Prefer to talk to a human?

We'd love to (e)meet you. Book a video call now and we can have a vitual coffee and chat about what you're looking for.

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Negotiation Skills Training Activities

The short course will run a negotiation, to allow participants to discuss and identify key negotiation skills and tactics; the half day will identify and explore the key skills, and also explain the negotiation matrix and allow participants to build one for a particular negotiation scenario; and the full day programme will run a series of case studies to allow participants to practice key skills and tactics, and counter those used by others.

Never 'death by powerpoint'

We always provide a variety of learning approaches in each of our workshops.

Each workshop typically includes learning input from the trainer, supported by a range of mixed media, interactive elements, discussion and group work. Most workshops also include case work and practical skill-development activities to apply the learning, with more time dedicated to this in the longer courses.

'Want more?' resource pack

In addition to providing a copy of any slide deck, we always provide a ‘want more’ section, of curated resources including book summaries, podcasts, downloads and articles.

role play & simulation
your ideas & suggestions
open discussion
core learning input
reflection & consolidation
learning recap quiz
My attention can easily wander, but this was never the case here, largely due to the variety of learning approaches used. Never a dull moment!

What are the benefits of negotiation training?

Understand negotiation strategy
Increased confidence in negotiations
Recognise & counter negotiation tactics
Gain more successful outcomes

Negotiation Skills Training (courses) Frequently Asked Quesitons

What is negotiation?

Essentially it's a discussion, based on trade and bargaining, that to be successful leads to a 'win-win' outcome.

What if the other person is a better negotiator than me?

That will be due to any combination of better skills, tactics and experience - all of which you can be good at too - and these training courses will help you with all 3 of these ingredients.

What's the single most important skill of a negotiator?

Probably the ability to separate means and ends. You should be clear about the outcome you want, but be prepared to be flexible about how you get there.

Which of your three negotiation skills trainingcourses would be best for me to take?

That depends: the 90-minute course provides an overview of what negotiation is and its key features, plus what it takes to be successful; the half day builds on this by providing an opportunity to practice key skills and using the negotiation matrix; the full day then concentrates on using key skills and tactics in real time scenarios.

Related courses & resources...

Top Ten Tips on...

What we mean by 'negotiation'; the negotiation matrix to help you prepare, and the key skills to help you deliver.

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Of course, you may be too busy to listen… but you’ll regret it if you don’t – since then you’ll never know how useful these top ten tips would have been…

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How to create a positive impression, build credibility, likeability & affinity... to deliver positive influence consistently & authentically over time.
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For workshops and coaching sessions, you can check availability & book using the form below. Pay now online, or later by invoice - it's up to you.