90 minute, half & full day workshops

Interpersonal Communication Skills Workshops& IPS Training

Communicate more effectively with our interpersonal communication skills training.

It's both what you say, and how you say it - including body language. Our communication skills workshops will raise your awareness of, then build and improve on, your personal communication effectiveness.

View availability & book online.

Ready to book? You can now book online. Pay now or later by invoice - your choice.

view availability & book

Interpersonal Communication Skills (IPS) Workshop Content

What are we talking about?

Essentially these 5 key skills: listening, recapping, questioning, body language, and rapport.

Listening skills

A toolkit of skills and techniques to help you listen actively, and make it clear to others that you are listening to them.

Recap: how to be impressive...

The absolute best way of proving that you have been listening - these courses will show you how to do it - reliably and with confidence.

Questioning skills

"What's the colour of your front door?" Whatever you were thinking, I bet you've now answered that question! These courses will demonstrate a range of question types, and prove just how powerful and important questions are.

Body language

A look at the various ways we communicate and express ourselves (often unintentionally) through body language... and how to do it positively.


Developing good rapport is essential to starting and maintaining a positive relationship. This pod offers several ways to do it...

Who is IPS training for?

Our interpersonal skills training courses are ideal for anyone who wants to understand and develop the key skills and behaviours that are the backbone of good inter-personal communication. These courses are particularly useful for anyone who wants to:

 - learning outcome Show others that you are clearly listening and paying attention.
 - learning outcome Know how to use questions to engage the other person or group, and achieve positive results.
 - learning outcome Use the key verbal tips and techniques that, though small, can make a huge difference to your relationship and results.
 - learning outcome Know how to match and lead the other person or group to achieve greater rapport.

Prefer to talk to a human?

We'd love to (e)meet you. Book a video call now and we can have a vitual coffee and chat about what you're looking for.

schedule a chat

Interpersonal Communication Skills (IPS) Workshop Activities

The three course options are essentially progressive; the short 90-minute course introduces the 5 key skills set, and shows the difference they can make; the half day course ensures everyone can demonstrate those skills; and the full day course then provides the opportunity for plenty of scenario-based practice.

Never 'death by powerpoint'

We always provide a variety of learning approaches in each of our workshops.

Each workshop typically includes learning input from the trainer, supported by a range of mixed media, interactive elements, discussion and group work. Most workshops also include case work and practical skill-development activities to apply the learning, with more time dedicated to this in the longer courses.

'Want more?' resource pack

In addition to providing a copy of any slide deck, we always provide a ‘want more’ section, of curated resources including book summaries, podcasts, downloads and articles.

learning recap quiz
core learning input
paired activities
your ideas & suggestions
reflection & consolidation
good practice guide
role play & simulation
self-assessment questionnaire
My attention can easily wander, but this was never the case here, largely due to the variety of learning approaches used. Never a dull moment!

What are the benefits of IPS training?

Greater insight into how communication works
Improved 1-1 communicaton with colleagues
Effective communication saves time
Build rapport and positive influence
Communicate professionally, and with confidence
Understand the power of questions
Improve your body language

Communication Skills Workshop Frequently Asked Quesitons

Can anyone improve their communication skills?

Yes - by understanding how communication works - by what is said and how. Knowing how the little things - key words, phrases and tone of voice - can make a big difference.

How do I know how effective I am as a communicator?

A good question! Two obvious answers are by the response you get, or by someone's direct feedback. But there are other ways, and these courses will let you know what they are.

What's the first thing to do to be a good communicator?

We'd probably say listen; and show and prove you are listening. Did you know there are 6 levels of listening - where each shows the degree to which you have invested in listening?

How do I choose the best communication course?

If it's practice with feedback that's wanted, then the full day is the best option; if need to know more about the small differences that language and choice of words or tone can make, then the half day will provide that; if you simply want an overview, and knowledge of the key skill set, then the 90-minute option may be all you need at this stage.

Related courses & resources...

Top Ten Tips on...

The language we use with others and ourselves is crucial; these 10 tips offer ways of using language in a simple but positive way

Top Ten Tips on...

Coaching is a key skill set for most managers; here are 10 suggestions to help you coach effectively
University of Derby client logo
Bentley Motors client logo
Octagon Theatre client logo
Cumbria Museums Consortium (CMC) client logo
Weaver Vale Housing Trust client logo
Merseytravel client logo
Bumblebee Conservation Trust client logo
LiveWire client logo
West Lancashire Borough Council client logo
Alex Monroe client logo
NHS England client logo
AQA client logo
Arc Hospitality client logo

Don't like to email?...
That's ok. We love to pick up the phone.

... Or you can message us on whatsapp.

We'd love to e-meet you... let’s go for a virtual coffee :)

For workshops and coaching sessions, you can check availability & book using the form below. Pay now online, or later by invoice - it's up to you.