Top Ten Tips on...
Receiving Feedback
receiving feedback... The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…
Podcasts
It you like to learn by listening, check out Effective’s podcasts… all relevant to L&D, management and personal development. New episodes released weekly.
What if Everything’s a Priority?
'The Prioritisation Pack'
The prioritisation jar is a brilliant metaphor for showing why and how ordering or scheduling priorities can make a huge impact on your personal effectiveness
Top Ten Tips on...
Giving Feedback
giving feedback... How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.
Learning Strategies for Successful Change
'Multiplication Rap & a Bee'
learning strategies... Why learning strategies matter, and may be more important than either motivation or discipline in creating personal – and immediate - success and effective and sustainable organisational change
Top Ten Tips on...
Challenging Conversations
challenging conversations... 3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards
Feedback, Performance & Workplace Relationships
'A Small Problem of Size'
An example of how what’s wrong is easy to put right, if only there’s
appropriate feedback. If someone doesn’t know, how can they be expected to improve?
Top Ten Tips on...
Managing High Performers
How to encourage high performance and reward it - and also how to prevent it becoming a liability rather than an asset...
Customer Service Excellence Through Empowering Staff
'Spending Money & Keeping the Change'
delegating leadership style... Fine examples of how excellent customer care can result when front line staff are trusted with a budget and how to spend it
Top Ten Tips on...
Managing Poor Performance
managing poor performance checklist... Your managing poor performance checklist: 4 key factors that are responsible for most poor performance, and how to prevent them and set up for success using the PIMST model.
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