Roles & Responsibilities
What are your key roles and responsibilities as a modern manager? And how do you find the balance between them?
Roles & Responsibilities open »
Effective Learning & Development
Self-access learning resources for professional development
We have a growing library of over 300 self-access L&D resources, including videos, podcasts, templates, worksheets, powerpoint decks, and much more... This allows us to tailor a self-acces or hybrid learning solution that fits your business perfectly.
Recently added:
The Tea and the Stick
Two choices - both equally problematic. Which would you choose? A really good example of thinking outside the box, and challenging assumptions...
The Best Choice is Not Always Obvious open »
Report Writing
report writing... How to get reports written easily and effectively, so they are right first time...
Report Writing open »
Writing Effectively (in plain English)
Simple tips to improve your writing skills, avoid common mistakes and communicate more effectively.
Writing Effectively (in plain English) open »
Fruit, Postcard, Keyring
stickability... How three physical props, acting as metaphors, can significantly encourage and support individual development and change, and at the same time challenge and test commitment, honesty, teamwork and leadership
Fruit, Postcard, Keyring open »
High Impact Language
How to use language powerfully, including the use of exaggeration, alliteration, metaphor, contrast and appropriate humour...
High Impact Language open »
Urgent vs. Important
... and why allowing yourself to be swept along the urgent conveyor belt might not end so well.
Urgent vs. Important open »
Unlocking the Potential of Individualized Learning
It’s the age-old question, the gold that trainers have been quarrying for decades: How do learners learn?
open »
Explore our resources...
Video:
Consequence Assertion
The five essential steps for dealing effectively with persistent and beligerent behaviour - a process that always leaves you, rather than them, in control...
Top Ten Tips on...
Coaching Skills
Coaching is a key skill set for most managers; here are 10 suggestions to help you coach effectively
Top Ten Tips on...
Coaching Models
coaching models... Ten of the best coaching models - including some you will not have heard about before. The steps involved in using each, and the best context for each.
Video:
Choose Your Response
When the other person's behaviour is challenging, you need to respond effectively. This video shows you the options you have, and why some will serve you and the conversation better than others.
Top Ten Tips on...
Changing Habits
Making and breaking habits - what do you need? Know your reasons, then how to replace the bad ones, and reinforce and repeat the good ones
Top Ten Tips on...
Challenging Conversations
challenging conversations... 3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards
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