Presentation Skills
presentation skills training... For anyone who either feels nervous in presenting, or anyone who simply wants some key hints and tips to present powerfully – and to get honest and balanced feedback to help them improve.
Presentations
Stress Management
stress management course... For anyone who wishes to know more about preventing stress, and dealing effectively with its release should it occur; and/or who wantsto learn helpful strategies to help others.
Job Applications & Interviews
interview skills training... For any organisation that wishes to help its staff apply for a job – as a general developmental support, or as a result of internal restructure or change.
Soft Selling Skills
soft sell... For anyone who wants to be persuasive and get others’ buy in, but is averse to traditional ideas about selling; or f or team leaders who would like to introduce soft selling to their teams.
Storytelling
storytelling workshop... For anyone in a leadership or influence position, who would like to learn how to gain attention and motivation through storytelling.
Top Ten Tips on...
High Impact Language
How to use language powerfully, including the use of exaggeration, alliteration, metaphor, contrast and appropriate humour...
Book Review:
If I Understood You Would I Have This Look on My Face?
by Alan Alda
A detailed and impassioned case for using theatrical improvisation to develop key communication skills, particularly empathy.
Top Ten Tips on...
Added Value Language
The language we use with others and ourselves is crucial; these 10 tips offer ways of using language in a simple but positive way
Top Ten Tips on...
Icebreaking Techniques
10 key activities that, over the years, have proved very effective as icebreaker introductions to any new group...
Creativity & Customer Service Excellence
'Hearst Castle'
An excellent and powerful example of reversal, how changing the relationship between guides and customers generates a unique, memorable and superb customer experience.
Video:
LSA
How can we consistently make a positive impression on others? This video shows you how...
Top Ten Tips on...
Thinking on Your Feet
thinking on your feet... When the pressure is on, and you get an unexpected and challenging question – how do you respond quickly and with confidence? Here’s how….
