Effective Delegation
delegation training... For anyone who feels they should be making more use of delegation, and wants to know how to get it right. Also, how to use delegation as a development tool.
Management Styles
Coaching Skills
coaching skills for managers training... For those who either currently coach and would like.to refresh their learning, or for those who want to explore the role and advantages of coaching as part of their management skill set.
Management Styles
management style... For those who want to identify the range of management styles typical in their role; assess their own match against these styles; and consider how effective each style might be to be successful in their role
Performance Management
performance management training... For anyone responsible for managing the performance of others – and themselves – and who wants to learn clear and consistently effective performance management techniques.
Facilitation Skills
facilitation courses... For those who facilitate meetings and want to improve, or who Chair meetings and want to consider how to facilitate effectively in that role.
Negotiation Skills
negotiation skills training... For anyone who might need to negotiate, and would like to learn how to do it effectively.
People Management Skills
people management course... Anyone with a current management role, or aspirations to one, who clear understanding of roles, responsibilities and required skills. This workshop also provides opportunity to assess current competencies to identify areas for development.
Managing Overload
For anyone who feels overloaded, and who wants to explore effectively managing the external overload, and / or coping effectively with any inevitable overload that exists.
Top Ten Tips on...
Development through Delegation
Key principles of delegation, including a step by step approach on how to use delegation as a development tool.
Video:
Management Styles Triangle
There are a number of styles available to managers - so how do you decide which one to choose for any given situation? This pod explains the three key factors that together, are likely to determine you management style.
Top Ten Tips on...
Effective Delegation
effective delegation... Quite simply, your checklist for how to delegate tasks effectively... Effective delegation principles in a nutshell.
Customer Service Excellence Through Empowering Staff
'Spending Money & Keeping the Change'
delegating leadership style... Fine examples of how excellent customer care can result when front line staff are trusted with a budget and how to spend it
